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15 & 16 JUNE 2021


Post For Rent: Sponsor of Keynote Theatre 1

Keynote Theatre 1: Sponsored by Post For Rent

Take a look at our incredible speakers from 2019. Stay tuned for our 2020 timetable

    • Tuesday


      11.00 - 11.30

      Cain Savazzi
      Operations Director - TGI Fridays

      How Strong Brand DNA Is Crucial in the Current Climate

      Seminar to discuss the journey that TGI Fridays has been on over several years, and how a great people culture, strong standards and the brand DNA have proven to be vital in the current climate of change and challenge.


      11.45 - 12.15

      Marius Robles
      Food by Robots

      The Robot Restaurant Revolution

      They began in the factories, as part of the industrial revolution. Now we have them as coworkers, surgeons, as pets, serving in hotels, building houses, as security guards, picking fruits in the fields, etc ... Now in combination with Artificial Intelligence the robots are going to transform the restaurant industry. Kitchen Robots, Robot-driving cooking, ChefBots, barista robots, edible robots, this is only the beginning of what The Next Big Thing will be. Will there be robots with Michelin stars? Will the restaurant experience be reinvented through robots? Welcome to the Robot Restaurant Revolution.


      12.30 - 13.00

      Dana Muntean & Daniel Davis
      Honest Burgers & Facebook

      Deskless Not Voiceless: Redefining the Knowledge Worker in Hospitality

      Deskless Not Voiceless: Redefining the Knowledge Worker in Hospitality Connecting the whole organisation and giving everyone a voice is an essential part of a happy, successful business -- unfortunately, this is far from reality. 84% of business leaders say that they stay connected with their frontline workers, but only 14% of those employees feel connected to HQ, and only 3% feel connected to their C-Suite. It''''s time for a change. This session will be a conversation with Dana Muntean, Growth Lead at Workplace by Facebook, and DanielDavis, Engagement and Communication Manager at Honest Burgers, where they will discuss the importance of creating connected communities at work, tips on how to navigate and communicate with frontline workers, and the reason why companies should obsess about their culture.


      13.15 - 13.45

      Doug Pittman

      Visualmatic & the Future of Personalization

      Full details coming soon, so stay tuned...


      14.00 - 14.30

      Elena Frost & Bill Scott
      Olive Garden & Vibes

      How Olive Garden Drives In-Restaurant Visits Through Mobile

      Mobile is becoming a vital tool for restaurants to move beyond email and engage with the "always-on" consumer through channels such as SMS, MMS, Mobile Wallet, and Push. Our upcoming session will reveal how our customer, Olive Garden, makes every meal a mobile moment to better engage with customers by creating mobile experiences that increase in-store visits, increase redemption rates, and ultimately drive ROI.


      14.45 - 15.15

      Burke Alder
      Jolt Software

      7 Pillars of Restaurant Success™

      Using data from thousands of restaurants across the globe, Jolt found seven consistent elements that helped top- performers drive revenue per store, ROI, and long-term growth. These 7 Pillars of Restaurant Success™ help owners and managers improve team accountability, employee performance, and ensure digital food safety compliance. Burke Alder, VP of Marketing at Jolt, will present the 7 Pillars of Restaurant Success, focusing chiefly on Digital Food Safety (DFS).


      15.30 - 16.00

      Lee Zucker & Paul Hamilton
      Yext & Five Guys Europe

      How Your Restaurant Brand Can Succeed in Search

      Consumers search for food more than any other business category, and optimising that journey drives transactions in your restaurant and your digital channels. In this session, we''ll explore how you can supply the right answers to search queries (even the unbranded ones),map the customer journey across AI-powered discovery services, and drive measurable results— leading hungry consumers to your tables,counters, and bars.