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15 & 16 JUNE 2021


Built for Reliability: Hybrid EPOS Systems

An electronic point of sale (EPOS) is a computerised system that brings together many core aspects of restaurant management. While this technology has become popular in the digital age, it can be tricky to find the best EPOS system for your restaurant.

Why a Cloud-Based EPOS Might NOT Be The Best Option For Your Restaurant

A Cloud EPOS has been a popular choice over the outdated legacy systems as it brings a number of benefits to the table:

1.  Remote access

2  Highly secured data

3  Business-tailored subscription-based systems

4.  Space-saving when compared to old systems that required clunky hardware

Research indicates more than 60% of merchants want their next EPOS system to be cloud-based. However, there are quite a few drawbacks that come with these EPOS systems that restaurateurs may not be aware of:

1.  Internet-Dependent: If your connection fails, so does your EPOS. Given the stability of the typical UK wifi connection, paired with remote locations or basement venues, and other systems like CCTV running on the same connection, this is a real drawback that is yet to be solved by most Cloud providers.

2  Limited customisation: Many cloud EPOS systems don’t allow for customisation, which can restrict your branding efforts.

Considering the limitations of a cloud EPOS, it’s clear a better solution is needed without resorting to the outdated legacy systems. It’s time to look at a hybrid system. 

The Many Benefits of a Hybrid System For Your Restaurant

The hybrid point-of-sale system consists of two separate elements:

1.  local server: this is a hardwired, local connection similar to a traditional EPOS system. However, unlike the old legacy system that requires a larger server computer, the hybrid EPOS server is a slick, compact computer.

2.  Cloud reporting: all data is uploaded to the server first, and then the cloud. This means you have remote access to your restaurant data from anywhere in the world.

A hybrid EPOS system is effectively the best of both worlds, in that it offers the flexibility of the cloud and the stability of a local server. 

Here are seven big benefits of going with a hybrid EPOS:

1. Reliability (Even When Your Wifi’s Down)

With a hybrid system, you can embrace the innovation of the cloud, but rest assured that you have the stability of a local server. No internet required – the system is fully functional offline and all data will be saved on the local server. 

2. Superior Connectivity Wherever You Roam

Thanks to the superior local network a hybrid system provides, your server can take orders at your most remote tables and instantly send the order to the kitchen, processing payments offline or in dead Wifi zones.

3. Accessible from Anywhere

With the flexibility of cloud access, you can run some sales reports from your living room, or even check in on the business when you’re sipping sangria in Tenerife. 

4. Space-Saver

One reason that a hybrid system is the best restaurant EPOS is because of its incredibly compact size. The mini-computer is a petite square box about 7-inches wide by 1-inch high, which can easily be mounted on the wall of your bar.

5. A System That Grows With You

Choose a hybrid EPOS with regular updates and you’ll have a scalable system that grows alongside your business. What’s more, with the local network powering your system, growing its size becomes a breeze.

It’s critical for restaurants to think about reliability, especially considering slow or spotty wifi. Hybrid systems were built with this in mind and can avoid costly downtime and improve productivity to keep your restaurant running at its prime.

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