The Restaurant & Bar Tech Live logo

8 & 9 SEP 2020

ExCeL LONDON

Theatre 6

Take a look at our incredible speakers from 2019. Stay tuned for our 2020 timetable

    • Tuesday

      speaker

      11.00 - 11.30

      Rob Liddiard
      Yapster

      Making reality meet expectations: how digital leadership can help marketing campaigns reach the front line

      In hospitality, every customer interaction is a reflection of your brand, and informed, engaged colleagues, are your best ambassadors. Yapster co-founder Rob Liddiard will discuss the role of ''''digital leadership'''' – making full use of technology to communicate at scale - in reinforcing and building your brand perception at the front line and delivering even more effective sales and marketing campaigns.

      speaker

      11.45 - 12.15

      Chris Jolliffe
      Tevalis

      EPOS & Stock Management, The Recipe For Success.

      The consequences of poor inventory management will impact any FnB led business negatively, resulting in overstocking, untracked wastage, inability to monitor trends and reduced profit margins. Therefore, it’s important to have access to management tools which are able to assist teams with their stock processes, rather than limit them. Join the conversation to explore why Stock Management with your Point of Sale, is the recipe to success.

      speaker

      12.30 - 13.00

      Steven Pike
      HGEM

      Integrate your Guest Experience Management

      For a hospitality business, Guest Experience Management should be a core competence. But how do you ensure you have the right data to drive decisions, how do you align insights from different sources, and how can you build a culture of continuous improvement? We shine a spotlight on some different options and how they can be integrated to focus on the things that will make a difference for your operation.

      speaker

      13.15 - 13.45

      Luke Coleman
      KCOM

      Boost Morale and Maximise Revenue: The Value of Robust Connectivity

      Keeping both your staff and your customers happy is absolutely essential to maximising your revenue and keeping a solid brand image. A brand’s reputation plays a vital part in keeping customers loyal. Robust connectivity is the hidden key to this. Come along to the seminar to understand how essential connectivity can make life better for your staff and for the business as a whole.

      speaker

      14.00 - 14.30

      Julian Fisher
      JISP

      Bringing Technology Into Your Bar or Restaurant to Serve You

      You’re situated in the perfect location with the perfect menu. Your customers are connected and swamped with choice – your competitors. Alongside a hard-earned reputation technology is now a differentiator between those who win customers and those who do not. So how can you make it serve you whilst enjoying the independence to be a leader and not a follower.

      speaker

      14.45 - 15.15

      Phil Smith
      Marston's Telecom

      How to use E-Pub Technology to Grow Your Business

      Ever since they were known as Public Houses, Pubs have been meeting places designed for people to relax and connect in a comfortable space. Methods of connection have certainly since then but, in our modern era, many pubs are still lagging behind. It''s important to understand how new E-Pub technology has the incredible potential to grow business.

      speaker

      15.30 - 16.00

      Eloise Sheppard
      Call Systems Technology

      Retaining talent – How to stop the 90-day curse

FOLLOW US